NQF Level: 5
Credits: 173
Duration: 1 Year
Entry requirements: NQF Level 4 or Experience in a related field
Career path and job opportunities
❖IT Support Technician
❖Field Service Technician
❖Help Desk Specialist
❖Computer Repair Specialist
❖Network Technician
❖IT Systems Technician
Module Title
Module Code
Credits
KNOWLEDGE MODULES
Introduction to Data Communication and Networking
351201001-KM-01
15
Basics of Computer Architecture: Hardware
351201001-KM-02
30
Basics of Computer Architecture: Software
351201001-KM-03
30
Basic Concepts of Sustainable Computer Environment and Green Technologies
351201001-KM-04
10
Social Media and Digital Literacy
351201001-KM-05
5
End User Computing
351201001-KM-06
6
Business communication and customer services
351201001-KM-07
8
Ready for work standards
351201001-KM-08
5
PRACTICAL SKILLS MODULE
Troubleshoot computer and network faults
351201001-PM-01
30
Maintain computer and network security
351201001-PM-02
8
Provide support to end Users
351201001-PM-03
30
Install computer software and hardware
351201001-PM-04
5
PRACTICAL SKILLS MODULE
Respond to user inquiries regarding fault request
351201001-WM-01
30
Set up equipment for users, check operating system performance and ensure proper installation of cables and software
351201001-WM-02
25
Processes of maintaining computer systems and peripherals
351201001-WM-03
15
Identify the potential green technologies, processes and procedures for cost effective application and create a sustainable computer environment to reduce e-waste,
351201001-WM-04
10
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities,
351201001-WM-05
20